Privacy Policy

C & C Facilities Management ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or submit an enquiry through our contact form.

1. Who We Are

C & C Facilities Management
Registration Number: BN188450322 (Ghana Registrar General's Department)
Address: Lakeside Estates & C8/Pokuase Police Station, Accra, Ghana
Email: ccfm-enquiries@chezo.africa
Phone: 0245469694 / 0530445603

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide through our contact/quote form:

• Full name
• Company name
• Email address
• Phone number
• Service requirements and message content

We do not collect sensitive personal data through this website.

3. How We Use Your Data

We use your data solely to:

• Respond to your enquiry or quote request
• Provide information about relevant services
• Follow up on submitted requests
• Comply with legal obligations

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

Under Ghana's Data Protection Act 2012 (Act 843), we process your data on the basis of:

• Consent — you explicitly consent by submitting our contact form
• Legitimate interest — to respond to enquiries and provide requested services
• Legal obligation — where required by Ghanaian law

5. Data Retention

We retain your personal data only for as long as necessary to fulfil its purpose. Enquiry data is typically retained for 2 years, after which it is securely deleted or anonymised.

6. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure. Our contact form uses HTTPS encryption and Cloudflare Turnstile CAPTCHA. However, no method of internet transmission is completely secure.

7. Third-Party Services

Our website uses the following third-party services which may process browser/IP data:

• Cloudflare Turnstile — CAPTCHA protection. See Cloudflare Privacy Policy.
• Unsplash — stock photography CDN. See Unsplash Privacy Policy.
• Google Fonts — web fonts. See Google Privacy Policy.

8. Cookies

Our website may use cookies placed by third-party services such as Cloudflare. We do not use cookies for tracking or advertising ourselves. You can control cookie settings through your browser.

9. Your Rights

Under Ghana's Data Protection Act 2012, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time
• Object to processing based on legitimate interest

To exercise your rights, contact us at ccfm-enquiries@chezo.africa. We will respond within 30 days.

10. Children's Privacy

Our website is not directed at individuals under 18. We do not knowingly collect data from minors. If you believe we have done so inadvertently, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

For questions about this policy or how we handle your data:
Email: ccfm-enquiries@chezo.africa
Phone: 0245469694 / 0530445603